Privacy Policy
Last updated: June 20, 2026
1. Introduction
At Nairi Tours, we take the privacy and security of your personal data very seriously. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide to us through our website and during the quotation and booking process of our tourism services.
By using our website and contacting us, you accept the practices described in this policy, which has been drafted in compliance with Peruvian Law No. 29733 (Personal Data Protection Law) and its Regulations.
2. Personal Data We Collect
We collect strictly necessary information to manage your inquiries, quotes, and bookings. This includes:
- Basic contact information: Full name, email address, and phone or WhatsApp number.
- Travel details: Desired date of transfer or excursion, number of passengers, tours of interest, and special requests or requested routes.
- Browsing data: IP address, browser type, and technical access information through basic functional cookies.
3. Purpose of Data Processing
The personal data provided will be processed exclusively for the following purposes:
- Process, quote, and confirm booking requests for tours, adventure activities, and private transfers.
- Facilitate direct contact with you via WhatsApp or email to resolve questions about your itinerary.
- Guarantee the safety and correct execution of the contracted tourist activities.
- Comply with applicable legal and billing obligations under Peruvian regulations.
4. Use of Redirects to WhatsApp
Our booking and quotation forms are designed to generate a structured text message and redirect you securely to our corporate WhatsApp channel. By using this option, the data of the message you send (name, email, tour date, etc.) will be temporarily stored in our official chat for the sole purpose of following up on and attending to your booking.
5. Storage and Protection of Data
Your data is stored on secure servers that have standard encryption and protection protocols against unauthorized access. We do not sell, rent, or share your personal information with third parties for commercial or marketing purposes without your express consent. Your data will only be shared with service providers directly involved in your excursion (such as authorized transfer drivers or local guides) for strict operational and safety reasons.
6. ARCO Rights
As the owner of your personal data, you have the right to exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO) established in Law No. 29733.
To exercise any of these rights, or if you have any questions regarding the processing of your data, you can send us a formal request in writing to our contact email: info@nairitours.com, attaching a copy of your identity document to verify your identity.
7. Modifications to the Policy
We reserve the right to modify this Privacy Policy at any time to adapt it to new legislation or changes in our services. Any changes will be published immediately on this same page with its corresponding update date.